Matsu On The Power of Data & Analytics In Delivering An Ultimate Fine Dine Experience
“Posist has a user-friendly platform with a UI that is easy to maneuver. This helps in onboarding my staff faster and empowers them to utilize the numerous features of Posist to the fullest. The round-the-clock customer service and instant resolution of issues keeps me assured that my operations will run seamlessly.”
Francis Salva- Restaurant Manager, Matsu
“Posist has a user-friendly platform with a UI that is easy to maneuver. This helps in onboarding my staff faster and empowers them to utilize the numerous features of Posist to the fullest. The round-the-clock customer service and instant resolution of issues keeps me assured that my operations will run seamlessly.”
Francis Salva- Restaurant Manager, Matsu
The Problem
Faced challenges with their existing POS system
- To successfully deliver the real taste of Japanese dining culture, maintaining consistency in food items is indispensable. Matsu was seeking support from an advanced technology that can help them track the raw materials and their consumption.
- Matsu operators faced challenges with their existing POS system and failed to deliver a delightful customer experience due to repeated errors and delayed customer support.
The Solution
- Posist has backed Matsu and enabled centralized recipe management in a single-click ensuring consistency in taste and quality.
- Posist has given the Matsu brand an advantage of robust inventory management capabilities and data-backed enterprise reporting with the help of which the operators were able to centralize the front- and back-of-the-house data, thereby enabling better data analysis and lowering operational costs.
- Additionally, Posist makes it easier for the brand to onboard new staff and train them to use billing software with its user-friendly interface.
The Outcome
- Control food costs with timely management of stock and inventory – With the recipe management module, food costs are kept in check with an efficient tracking of raw materials consumed for preparation of each dish based on the recipe.
- Make data driven decisions with detailed reports – Detailed and standardized financial and operational reports have helped the brand to keep the front and back-of-house data in one place, thereby providing a better view of data pertaining to customers, billing, inventory, wastage and pilferage.
